The well-meaning denizens of the pinball enthusiast corners of the internet all suggested to me in unison "Don't buy from a retailer, you will pay more than the machine is worth." Armed with their seemingly sound advice, I set out to search for our Jones pinball machines through the...

Thanks again for your help after the fact. A lot of businesses would have had a different attitude, something along the lines of you are on your own. I work at the biggest new car dealership and we know the importance of customer service after

Very Happy Corvette Owner!! I was extremely please with the prompt delivery of my Corvette Pinball machine. The packaging for shipment was perfect to keep from damaging the machine as it went down two sets of stairs. The Pinball Machine looked just like new and worked perfectly! the follow up

I wanted to thank you for standing behind your product after the trucking company damaged the pinball machine. You kindly replaced the broken door and plunger which I installed today with the help of the video that you sent along explaining how to switch out the parts. In putting together

Nic and Brooke, I received my Whitewater pinball today in very excellent condition. I could not believe how well it was prepared for shipping. When I saw the machine strapped to a very substantial shipping pallet, encased with numerous layers of plastic wrap, cardboard edge protectors, three shipping blankets, the

We purchased the Addam’s Family pinball machine from Pinball Hem in Feb. 2013. We had used the machine in several arcades and loved the different features. We searched online to purchase the machine for our finished basement and found it listed in several places including Ebay, Craig’s List and

We purchased the Addam’s Family pinball machine from Pinball Hem in Feb. 2013. We had used the machine in several arcades and loved the different features. We searched online to purchase the machine for our finished basement and found it listed in several places including Ebay, Craig’s List and

I purchased the Addams Family pinball machine through Pinball Hem. Their delivery service delivered and set up the machine (. I have called The Pinball Company a couple of times with questions regarding the pinball machine. the owners are very professional and courteous

I purchased the Big Buck Hunter Pinball machine as a christmas gift for my wife. I can not tell you how pleased I am with it. I know my wife will love it as well. My son and I accepted delivery and transported the machine to our cabin

This is the first testimonial I have written since I haven’t been strongly compelled to write one until now. Being in the advertising and marketing profession, I am well aware of the term Customer Relationship Management. Brooke and Nic are living examples of how to implement CRM effectively and successfully

Just wanted to drop a note of appreciation to you all. Our machine arrived safe and sound yesterday and we’re just thrilled. Exactly as you said, it’s in superb condition and all functions operate perfectly. It is all we could have asked for and a wonderful addition to our gam